Myrtle was admitted to Lismore Friends of the Koala with her mother, Violet, on 1st August, 2017. The pair were found on the ground at the base of a tree. Violet was very quiet and showed signs of possible trauma. They were transported to Currumbin Wildlife Hospital where they were assessed and admitted into intensive care.
Myrtle weighed just 783g and was transferred to home care. During her time in home care, Myrtle failed to thrive. Other joeys in care of the same age quickly outgrew her and she attended Currumbin Wildlife Hospital on a number of occasions with concerns for weight loss and dehydration.